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Gmail Guide Orange Google employee  
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 (4 users)  More options Jul 24, 7:56 pm
From: Gmail Guide Orange
Date: Thu, 24 Jul 2008 16:56:04 -0700 (PDT)
Local: Thurs, Jul 24 2008 7:56 pm
Subject: Errors in mobile app after enabling new security setting
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Hey mobile app fans,

Gmail launched a new security feature today that isn't yet compatible
with the Gmail for mobile application.

If you enabled the new 'Always use https' setting in Gmail, you may
encounter errors in the app. The specific errors vary by device, but
in general you'll see 'unexpected error' or have the app suddenly quit
on you.

So what can you do about it?

For those using Version 1.5 of the app, the workaround is to enable
the app's own 'Always use secure network connections (slower
performance):' setting from your device:

   1. Select 'Menu' > 'Go to' > 'Settings.'
   2. Check the 'Always use secure network connections (slower
performance):' option.

If you are using Version 1.1 or don't see this setting in the app, you
can:

    - Disable the 'Always use https' setting in Gmail.
    - Access Gmail via your mobile browser (http://gmail.com).

Our engineers are working to make the https setting more compatible
with the mobile app, so in the meantime, hang in there!

Ethan
Gmail Guide Orange


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Discussion subject changed to "UPDATE: Errors in mobile app after enabling new security setting" by Gmail Guide Orange
Gmail Guide Orange Google employee  
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  More options Jul 31, 8:07 pm
From: Gmail Guide Orange
Date: Thu, 31 Jul 2008 17:07:02 -0700 (PDT)
Local: Thurs, Jul 31 2008 8:07 pm
Subject: UPDATE: Errors in mobile app after enabling new security setting
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(Note: this post is an update to the original post from July 24)

Hey mobile app fans,

Gmail has launched a new security feature that isn't yet compatible
with the Gmail for mobile application.

If you enabled the new 'Always use https' setting in Gmail, you may
encounter errors in the app. The specific errors vary by device, but
in general you'll see 'unexpected error' or have the app suddenly quit
on you.

So what can you do about it?

For those using Version 1.5 of the app, the workaround is to enable
the app's own 'Always use secure network connections (slower
performance):' setting from your device and then sign out:

   1. Select 'Menu' > 'Go to' > 'Settings.'
   2. Check the 'Always use secure network connections (slower
performance):' option.
   3. Make sure the 'Always keep me signed in' option is NOT checked
(in order for you to sign out).
   4. Save your changes.
   5. Select 'Menu' > 'Exit Gmail.'
   6. Restart the app and sign in.

If you are using Version 1.1 or don't see this setting in the app, you
can:

    - Disable the 'Always use https' setting in Gmail.
    - Access Gmail via your mobile browser (http://gmail.com).

Our engineers are working to make the https setting more compatible
with the mobile app, so in the meantime, hang in there!

Ethan
Gmail Guide Orange

On Jul 24, 4:56 pm, Gmail Guide Orange wrote:


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