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Description: Welcome to the Message Delivery subgroup! This is the place to ask questions about delays, spam, blacklisting, and other delivery issues. You can also ask questions about Mail Fetcher (aka "Get mail from other [POP3] accounts"). However, you should check out the POP and IMAP subgroup for problems with email clients, or the Reading/Composing Messages subgroups for problems with the Gmail web interface (forwarding pictures, oops errors, etc).

BEFORE YOU POST, please read through these tips:

1. For general message delivery issues, try looking in our Help Center first:
- Incoming message delayed: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imd&answer=82458
- Incoming message bounced: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imb&answer=82457
- Incoming message not received: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imn&answer=82454
- Outgoing message delayed: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omd&answer=82460
- Outgoing message bounced: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omb&answer=12093
- Outgoing message not delivered: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omn&answer=15953

2. Are you the administrator of another domain?
- Problems with Google Apps for Your Domain: http://www.google.com/support/a/
- My (non-Google) domain can't send to Gmail: http://mail.google.com/support/bin/answe r.py?ctx=u2u_dcs&answer=80369
- My (non-Google) domain can't receive from Gmail: http://mail.google.com/support/bin/answe r.py?ctx=u2u_dcr&answer=80086

3. Have you tried searching for your problem? Scroll to browse through issues, or use the search box in the top right corner.

Thanks, and happy posting!
- Sarah, Gmail Guide Yellow

 

flag How to read a bounce message 
  It happens to everyone sometimes: your message bounced. But how do you figure out what's going on? The first step is to look at where the bounce message came from. Usually, delivery status notifications are sent by a "mailer daemon" at a particular domain (like @gmail.com or @recipientdomain.com), so... more »
By Google employee Gmail Guide Yellow  - Sep 10 - 4 new of 4 messages    

help 
  i need to delete an e-mail address.
By seabelle  - 6:27am - 2 new of 2 messages    

blocking spams 
  Hi, Gmail is great bec of it's simplicity and ease of use. But i just cant get these spam mails to stop...I knw blocking each and every single addresses is such a pain so i just want to block the domains of those spam mails...I just cant seem to find the option for that in gmail...Pls help!... more »
By chaser2193  - 4:18am - 2 new of 2 messages    

cannot send email to specific user 
  Hi, I have a new gmail account, and when I try to use it to send email to a specific user, it fails, and I get the following delayed message: his is an automatically generated Delivery Status Notification ---------- THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed:... more »
By elad1  - 3:34am - 2 new of 2 messages    

monitoring daughters correspondence 
  So I've got a newly teenage daughter using her gmail account more often and I'd like to monitor all of her correspondence. I was able to set up her forwarding of all incoming mail to copy to my gmail account but would now like to receive all of her outgoing mail as well.....is there a way this can be done? Please let me know if this... more »
By EagarBeaver  - 1:53am - 2 new of 2 messages    

Links not clickable in received email 
  I have the gmail gadget on my igoogle homepage. IF there is a new email and i click on "inbox" within the gadget i am taken to a gmail page where i can open emails. When i open and email form this spot, any link contained in the email is not hot linked, just text. I have tried changing from standard view to basic HTML on... more »
By CazPoker  - Oct 11 - 3 new of 3 messages    

gmail notifier 
  I have Gmail notifier installed and it always loses the connection and then gives me a exclamation mark on the icon abd an error. Then I have to log back in. I have just installed the new Norton 360 and did not have this problem before so it might be a firewall issue. Can anybody help me. I undertand the notifier is a beta product.... more »
By seniorbuzz  - Oct 11 - 2 new of 2 messages    

someone else's e-mail with my name, only with a dot 
  I keep receiving someone else's e-mails, and from the research i've done, i can only guess it's because she has set her e-mail up to be julie.green at gmail, and mine is juliegreen at gmail. apparently gmail doesn't recognize the difference between the two accounts, but they allowed her to create this account all the same.... more »
By juliegreen  - Oct 11 - 5 new of 5 messages    

Large incoming email blocking account 
  Hi This is a first time so please dont crucyfy me... I have checked help and wiki and cant find anything. I load up outlook and sned recieve and get the 1 of 33 e-mail downloading size in total 55meg. The account downloads to 18.4 meg which is the cut off for downloads too big and outlook freezes. I cant... more »
By Sara22  - Oct 11 - 5 new of 5 messages    

Sending mail from one account results in bounce 
  When I try to send email out from [email address] to a test email account, it doesn't work. However, when I send a test mail from [email address] I receive it just fine. This rules out DNS issues. What could be the problem here?
By Shabam  - Oct 11 - 2 new of 2 messages    

Have been receiving the e-mail to a @wildblue.net user with same username as my @gmail.com 
  Ever since wildblue and gmail did some kind of merger i have received this users email. It's my understanding that this users email is not only going to my self but to there wildblue account so they are able to continue to get there email. I emailed this user a few months ago noting to them that i am... more »
By Kayzon01  - Oct 11 - 3 new of 3 messages    

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